Effective from: 1st February, 2026
A&T Cabs respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect the data of passengers,
clients, and website users in compliance with UK data protection laws, including the UK
General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Data We Collect
- Personal identification: Name, address, phone number, email address.
- Booking details: Pickup and drop-off locations, travel dates and times, journey history.
- Payment information: Credit/debit card details, billing address, and transaction history.
- Special requirements: Accessibility needs, luggage information, or travel preferences.
- Website data: IP address, browser type, and website usage for analytics.
How We Collect Data
- Direct bookings via phone, email, or our website.
- Online forms or app-based bookings.
- Communication with customer service.
- Cookies and tracking tools on our website for service improvement.
Purpose of Data Collection
- Processing bookings, payments, and confirmations.
- Scheduling and managing journeys efficiently.
- Improving customer experience and service quality.
- Communicating service updates, promotions, or important information.
- Legal obligations, including maintaining records for taxation and insurance.
- Ensuring driver and passenger safety.
Legal Basis for Processing
- Contractual necessity: To fulfil booking and transport agreements.
- Legal obligation: Compliance with laws, including financial and safety regulations.
- Legitimate interest: Improving services and protecting passengers and staff.
- Consent: Where marketing or optional communications are concerned.
Sharing Your Data
A&T Cabs does not sell or rent personal data. Data may be shared with:
- Payment processing providers for secure transactions.
- Insurance companies as required by law.
- Regulatory authorities in case of legal obligations.
- Third-party service providers only when necessary to provide transport services.
Data Retention
- Booking and payment information is retained for a minimum of six years.
- Marketing data is retained until consent is withdrawn.
- Data is securely deleted when no longer required.
Contact Information
A&T Cabs
Email: ahmed@atcabs.co.uk
Phone: 07882 106117
Address: [Insert business address, Swale, UK]
